The FSA gets tough. About two years too late
December 28th, 2008
While it has been a lean Christmas for many, we can take comfort in the fact that for many City executives it has been even leaner.
This is in part because on top of the ever worsening financial crisis, the Financial Services Authority (FSA) handed down fines of £22m in 2008 as it clamped down on cases of mortgage fraud and loan insurance mis-selling.
The FSA issued a record 48 fines for breaches that also included pressure selling, pension transfers and market abuse. The largest of these was a £7m penalty against Alliance and Leicester for mis-selling payment protection insurance (PPI).
38 people were banned from working in the financial services industry.
The total value of fines was four times greater that the £5.3m ($7.7m) handed down by the FSA in 2007 and the highest since 2004. 103 firms were also not allowed to continue regulated activities.
This marks a shift to a stricter approach by the watchdog against those breaking the rules as the economic downturn starts to bite, although many believe that this has come too late to prevent the worst of the crisis.
The hefty fine handed down to Alliance and Leicester in October led to PPI mis-selling being the category with the biggest total fine pot in 2008 – £10m.
From January 2005 to the end of 2007 A&L trained its staff to put pressure on customers who queried the inclusion of optional PPI in a loan quote. The bank, which has been taken over by Banco Santander, apologised and promised to pay people back.
Fourteen individuals were fined for breaches of the rules in the financial services sector.
The largest of these penalties was £129,000 levied against mortgage broker Sadia Nasir in July. The director at London Mortgage and Financial Services, whose firm traded as House of Finance, submitted seven mortgage applications containing false information about her employment and earnings which were supported by falsified documents. In four cases she entered her own bank account details on clients’ mortgage applications.
The most common form of mortgage fraud is inflating the income of the applicant. Sometimes this is with the customer’s consent, sometimes not. The advantage to the customer is a bigger mortgage for a bigger property. The broker wins a larger commission. It became more prevalent during the later years of the housing market boom.
The latest action against mortgage brokers was announced earlier in the week.
Sole trader brokers Andrew David Bowden, trading as Scott Jarrett Bowden and Partners based in Surrey, and Shaun Lawrence, based at Brinsley in Nottinghamshire, were both banned.
Among other issues, both failed to keep a record of all customers’ files and failed to keep documents secure.
“The FSA will not tolerate firms which fail to understand and comply with our rules,” said the FSA’s head of retail enforcement. If only they had displayed this fortitude two years ago at the height of the boom they may have been able to solve serious problems, now it is just a sideshow as the crisis causes havoc throughout the financial markets.
There has been an interesting development in the fight against unfair bank charges and fees. A small, independent bank has done away with the penalties altogether, prompting hopes that others will follow suit.






